For more than 80 years, ARAG has helped people like you handle their legal matters.

About ARAG

You can’t predict the future, but you can plan for it. Legal insurance isn’t just for serious issues, it’s for your everyday needs, too – like creating a will, buying a home or dealing with a traffic ticket. And with ARAG, network attorney fees are 100% paid in full for most covered matters.

Our Name

“ARAG” — pronounced “AHR • agh” — is an acronym of our original parent company’s name, which means “legal protection insurance” in German.

Because we value our company’s global heritage and diversity spanning more than 85 years, we proudly retain the ARAG name.

Our History

ARAG was founded more than 85 years ago on the principle that everyone should have affordable access to legal representation. That belief still guides us today.

Attorney and entrepreneur Heinrich Faβbender started ARAG in Dϋsseldorf, Germany, as legal protection for car drivers. After three generations, the company is still owned and operated by the founding family and has grown to offer legal protection for all life’s situations. We continue to expand, and today ARAG is a global provider of legal insurance with current operations in 19 countries and a nearly $2 billion worldwide premium base.

Learn more about ARAG worldwide

Our Values

All team members use the following core ARAG values to guide their day-to-day thoughts and actions. These guiding principles help us maintain standards of excellence in our products, services, teams and relationships.

  • Openness
  • Pioneering spirit
  • Farsightedness
  • Discipline
  • Drive
  • Fairness

Social Responsibility

ARAG is a family-owned company, and we treat our customers, team members and community like family too. Inclusivity is the founding principle of our organizations as we strive to provide access to justice for all. Additionally, we believe strongly in giving back to our community and supporting the causes that matter most to our team members. Here are just a few examples of how we support each other like family.

  • ARAG Cares — We give back, support nonprofits and put our team members to work, volunteering toward purposeful missions through the ARAG Cares program. Additionally, we are proud to offer grants to community organizations that support our giving pillars of Access to Justice, The Future of Our Youth, Strengthening Our Communities and Diversity, Equity & Inclusion. Learn more.
  • Building a Green Community — Our employee-led Green Team helps ARAG minimize our environmental impacts.
  • Diversity, Equity & Inclusion – Providing access to justice and bringing equity to the legal experience is the reason for ARAG’s existence. We approach DEI through four pillars – Our People, Our Product, Our Partners and Our Process. Learn more.
  • Ethics — ARAG team members are held to high ethical standards. If a violation occurs, team members can report it anonymously to an independent party.

Customer Service Excellence

We’re proud to receive significant national recognition for customer service excellence, including being named a BenchmarkPortal Top Contact Center – Small Centers Category. ARAG has earned this distinguished honor 13 times - most recently in 2023. The Center of Excellence award is one of the most prestigious in the customer service and support industry. Contact centers achieve the Center of Excellence distinction based on best practice metrics drawn from the world's largest database of objective and qualitative data that is audited and validated by researchers from BenchmarkPortal.

Financial Stability

ARAG Insurance Company carries an A.M. Best Company Rating of A (Excellent). A.M. Best's Financial Strength Rating is an independent opinion of an insurer's financial strength and ability to meet its ongoing contract obligations.