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Here are 10 questions you can ask a mechanic to make auto repairs go a little more smoothly (and hopefully less expensive).
Have you worked on my make and model of care before?
Can I speak to other customers for reference?
What automotive associations does this shop belong to?
Will my estimate be free – and in writing?
Will my estimate be in writing?
Will you explain to me the details of the repairs needed?
Can I choose what car parts are used for the repair?
Will you call me about any unexpected expenses or discoveries during the repair?
Are the parts and services under warranty?
Asking these questions in advance will save you a lot of peace of mind – and hopefully money!